Last updated: 1 July 2026
1. Who We Are
Migrate2Australia Pty Ltd
Suite 5, Level 1, 204 Merrylands Road
Merrylands NSW 2160, Australia
Principal Migration Agent: Eva Abdelmessiah (MARN: 0636719)
2. What Personal Information We Collect
We may collect the following types of personal information:
- Full name, date of birth, and gender
- Contact details (address, email, phone number)
- Passport and visa details
- Employment and educational history
- Health and character information (as required for visa applications)
- Financial information relevant to visa sponsorship
- IP addresses and browsing behaviour via cookies
3. How We Collect Your Information
We collect information:
- Directly from you (via forms, emails, phone calls, and in-person consultations)
- From third parties (e.g., employers, educational institutions, health providers)
- Automatically through our website (via cookies and analytics tools)
4. How We Use Your Information
We use your personal information for:
- Assessing your eligibility for Australian visas and citizenship
- Preparing and lodging visa or citizenship applications with the Department of Home Affairs
- Communicating with you about your case and providing updates
- Complying with our legal and regulatory obligations under the Migration Act 1958 (Cth) and the MARA Code of Conduct
- Improving our website and services through analytics
5. Disclosure of Your Information
We may disclose your information to:
- The Department of Home Affairs and other Australian government agencies
- Health assessment providers (e.g., Bupa Medical Visa Services)
- Character checking authorities (e.g., Australian Federal Police)
- Translation and document verification services
- Our professional indemnity insurers and legal advisors
- IT service providers who host and maintain our systems
We will not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes:
- Secure cloud storage with encryption
- Access controls and password protection
- Regular security reviews
7. Access and Correction
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate or incomplete information
To do so, please contact us at the address below.
8. GDPR Rights (For EU Residents)
If you are located in the European Union, you have the following additional rights under the General Data Protection Regulation (GDPR):
- Right to be informed about how your data is used
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise any of these rights, please contact us at the address below.
9. Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy available on request.
10. Complaints
If you have a complaint about how we handle your personal information, please contact us. If you are not satisfied with our response, you may lodge a complaint with:
- The Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au
- For EU residents: Your local data protection authority
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review this policy periodically.
12. Contact Us
Migrate2Australia Pty Ltd
Suite 5, Level 1, 204 Merrylands Road
Merrylands NSW 2160, Australia
Email: info@migrate2australia.net.au
Principal Migration Agent: Eva Abdelmessiah (MARN: 0636719)
Disclaimer – Migrate2Australia Pty Ltd
1. No Professional-Client Relationship
The information provided on www.migrate2australia.net.au and through our digital communication channels is for general informational purposes only. Accessing this website or communicating with Migrate2Australia Pty Ltd does not create a Migration Agent-Client relationship. Such a relationship is only established once a formal Service Agreement is signed by both parties.
2. No Guarantee of Outcome
While Migrate2Australia Pty Ltd prides itself on a success rate of over 98%, past performance is not a guarantee of future results. The final decision regarding any visa or citizenship application rests solely with the Department of Home Affairs or the relevant Minister. We provide expert guidance and representation but cannot guarantee the approval of any application.
3. Accuracy of Information
Immigration law is subject to frequent changes. While we strive to keep our content updated, Migrate2Australia Pty Ltd makes no warranties or representations regarding the absolute accuracy or completeness of the information on this website. Users should seek professional legal advice tailored to their specific circumstances.
4. Limitation of Liability
To the maximum extent permitted by law, Migrate2Australia Pty Ltd shall not be liable for any loss or damage arising from the use of our website or reliance on the information contained herein.
5. Translation Disclaimer
For the convenience of our international clientele, some content on this website may be translated into languages other than English (including Arabic). These translations are provided for reference only. In the event of any discrepancy, ambiguity, or conflict between the English version and any translated version, the English version shall prevail as the legally binding text.
6. AI Disclosure
Portions of our digital content and administrative assistance may be generated or supported by Artificial Intelligence. However, all legal advice and visa strategies are reviewed and finalized by a human Registered Migration Agent in compliance with the MARA Code of Conduct.
